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Delivering A Seamless Omnichannel Customer Experience
What is “Omnichannel Customer Experience” The simple definition is “Unified customer experiences across all digital touchpoints” Why is this important? Think about it this way… How many ways do people get information today? No matter the number…most if not all are digital and from their mobile devices. On your mobile device, how many apps do […]
Why Do Sales Managers Fail?
Why do Sales Managers Fail? Sometimes the only fix is to start over Trying to fix a broken process that is simply outdated is like trying to put duct tape on that leaky water heater It’s not going to work Further, just telling your sales and customer-facing teams that you need more sales, is only […]
How do you measure SALES results?
Hello and welcome to another 60-second digital sales tip! How do you measure SALES results? I know…by your newly invoiced customers! While that’s certainly the End-Game, but it’s only one metric in a complete series of steps that should all be measured and quantified. For instance… How many new accounts did you research on LinkedIn […]