What’s a Digital Audit in 2022?
Digital Audits have changed!It used to be that a digital audit was something you had done by a Marketing or Website agency primarily focused on the SEO of your websiteWhile…
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Advantages and Challenges of CRM Software | CIO Insight
What’s in your CRM?Or rather, what’s not in your CRM? All Customer Relation Management systems are not made alike.Many, in fact, most do not yet connect with social media making…
These AI Mistakes Are Slowly Killing Your Customer Experience
“5” AI mistakes to avoid with automating your CXOver-Automation, Under-PersonalizationYes, customers want AI and the speed it provides, but No, they don’t want a totally impersonal experience that removes the…
Is your customer service the BEST?
Welcome to another edition of today’s 60-second digital sales tipWhat's your number one source of new revenue in 2022?Customer Service!Where are customers the most frustrated with Customer Service and their…
Do you prefer a sales-free experience?
Do you prefer a sales-free experience? It’s becoming increasingly clear that many buyers and customers prefer a rep-free experienceDoes this mean that they do not want any help as they…
Do you research your customers?
Hello and welcome to another 60-second Digital Sales Tip“Research”Do you research your customers? One of my favorite things about LinkedIn is the amazing research opportunity it provides. In fact, for me, it’s…
Are you demoralizing your teams?
Are you demoralizing your teams? More Cold Emails!More Cold Calling! More mindless sharing of corporate content! Are these the messages your organization continues to send to all your teams? Not only are you…